Cabin Service Representative (m/f/d)

Hamburg

Full-time

Permanent employee

Your mission

In this role, you will be the heart of the onboard experience in our Cessna Citation Longitude, ensuring that every journey reflects the highest standards of private aviation. You create more than just service - you shape an atmosphere of calm, refined luxury where discretion, anticipation of needs and genuine hospitality define every moment on board. Our passengers expect absolute excellence, you are the person who makes this standard feel effortless, personal and consistently exceptional.

To achieve this, you will take full responsibility for the cabin environment and the guest experience from take-off to landing:

Deliver a highly personalizes, discreet VIP service tailored to individual passenger preferences
Ensure impeccable cabin preparation, presentations and continuous onboard comfort
Coordinate and serve premium catering in line with fine dining and executive aviation standards
Anticipate guest needs proactively, ensuring a seamless and uninterrupted experience
Maintain the highest safety standards and strictly follow all operational procedures
Carry out all post-flight duties, including cleaning, tidying and resetting the cabin, replenishing onboard stock items and completing accurate reporting to Headquarter where required
Represent the company with professionalism, elegance and absolute confidentially
Adapt flexibility to international, varying schedules and short-notice flights

Your profile

Strong background in luxury hospitality, fine dining service or VIP client environments
Proven experience as Cabin Crew in private aviation or First / Business Class service
Excellent English communication skills; additional languages are a strong advantage
High degree of travel flexibility and willingness to be away from home for multiple consecutive days, including weekends and public holidays
Strong sense of cultural awareness, respect and adaptability when interacting with international guests
Confident working independently as the sole cabin presence, while ensuring close and professional coordination with the cockpit crew
Calm, composed and solution-oriented personality, even in high-pressure or challenging situations
Emotional intelligence is a key part of the job
Unrestricted EU-passport and right to work in the EU
Driving license
Minimum age: 21 years

Why us?

We offer a highly professional private aviation environment where excellence, discretion and consistency define everything we do. Operating the Cessna Citation Longitude, you will be part of an international operation that values reliability, respect and true service quality at the highest level of executive aviation. Our structure is designed to support both operational excellence and a sustainable work-life balance within a demanding but rewarding industry.

What we offer:

Open base concept (Base in France not possible)
Summer: 10 Days Off/month guaranteed
Winter: 12 Days Off/month guaranteed
100% roster stability
Fair senority-based salary

Terms & Conditions Cabin Crew

Über uns

Platoon Aviation, gegründet 2021, hat die Vision, der führende Charterbetreiber zu werden, indem wir fortschrittliche Technologie, hochmoderne Flugzeuge und die beispiellose Expertise unseres Teams nutzen.

Im Jahr 2025 wird Platoon 11 identische PC-24 betreiben, die nach dem Floating-Fleet-Modell in ganz Europa eingesetzt werden (d. h. die Flugzeuge haben keinen festen Heimatflughafen). Die PC-24 bietet unseren Passagieren ein unvergleichliches Maß an Komfort, gepaart mit außergewöhnlichen Leistungsfähigkeiten und besserer Gepäckkapazität.

Platoon arbeitet auf Ad-hoc-Basis und bietet keinen festen Flugplan, sondern richtet sich nach den Markttrends und der individuellen Nachfrage der Kunden. Überdies funktioniert Platoon nach dem B2B-Modell, was bedeutet, dass wir hauptsächlich mit Brokern auf der ganzen Welt zusammenarbeiten. Aufgrund des höheren Flugvolumens, das wir betreiben können, hat uns dies bereits zu einer anerkannten Marke und Fluggesellschaft auf dem Markt gemacht.

Platoon ist entschlossen, neue Maßstäbe in Bezug auf Service und Experience zu setzen. Wir möchten, dass sich unsere Gäste beim Fliegen, wie zu Hause fühlen.