Crew Controller (m/f/d)

Hamburg

Full-time

Permanent employee

Your mission

Do you drive in a fast-paced aviation environment?
Do you stay calm when operations get dynamic and enjoy finding smart solutions?
If you're passionate about aircraft, travel and being at the heart of flight operations, we would love to meet you!

As a Crew Controller, you play a key role in ensuring smooth daily operations. You support and monitor our flight crews, make sure all duty regulations are met, and coordinate logistics that keep our operation running seamlessly. No two days are the same - and that's exactly what makes this role exciting:

Monitor and ensure compliance with crew duty limitations according to applicable regulations
Organize crew travel, transfers, and hotel accommodations
Maintain high standards of crew care and support well-being
Proactively solve operational challenges and adapt to schedule changes
Work closely with Flight Operations and other internal teams

You are the person who keeps the big picture in mind - even when flight schedules change at short notice.

Your profile

Fluent English, both written and spoken
Basic aviation knowledge (e.g., duty regulations, flight operations, crew planning)
Structured and detail-oriented working style
Strong problem-solving and decision-making skills
Calm, resilient, and composed under pressure
Excellent communication and teamwork abilities
Independent and responsible work approach
Willingness to work shifts, including weekends and public holidays

Why us?

We are a young, dynamic team driven by a genuine passion for aviation. Instead of rigid corporate structures, you’ll find flat hierarchies, fast decision-making processes, and an open, collaborative culture where your ideas truly matter. You won’t just follow processes — you’ll actively shape them.

Our modern on-site office in Hamburg offers an exciting operational environment at the heart of General Aviation. As part of our team, you benefit from attractive industry perks such as ID Travel and additional company benefits, giving you the opportunity to explore the world yourself.

If you’re looking for responsibility, variety, and the chance to grow in an international aviation environment — this is your opportunity.

About us

Founded in 2021, Platoon Aviation’s vision is to become the market's leading charter operator, achieved by leveraging advanced technology, state-of-the-art aircraft, and our team's unparalleled expertise.

In 2026 Platoon is operating 11 identical PC-24, which operate on a floating fleet model across Europe (i.e. the aircraft have no fixed home base). The PC-24 offers an unparalleled level of comfort for our passengers, coupled with exceptional performance capabilities and better luggage capacity.

Operating on an ad hoc basis, Platoon does not offer a scheduled service but according to market trends and individual demand from clients. Platoon operates in a B2B style model, which means we work principally with brokers across the world, and this has enabled us to already become a recognized brand and airline on the market due to the higher volume of flights we are able to operate.

Platoon is determined to set the new benchmark in private charter when it comes to service and experience, and truly make our guests feel at home in the sky when they fly Platoon.